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  • The Urgency of Digital Transformation for HR Department

The Urgency of Digital Transformation for HR Department

12 March 2021

When people think about HR they think routine and mind-numbing work. Even the popular show The Office portrays the HR department as void of life and creativity. As business owners or employees do you think this depiction is valid? If so, let us introduce you to Digital Transformation. 

Digital transformation offers HR the chance to redefine itself and to improve its processes and instruments. If HR misses this opportunity, it is in danger of becoming a purely administrative department in the company, instead of a business partner that creates value. Digital recruitment, data analytics, and improved employee experiences are all becoming industry standards for HR to have. These activities provide HR a chance to improve and cater to the newer workforce, which all rely on technology and efficiency. 

To begin, digital transformation is the outcome of two prior processes, which is digitization, and digitalization. The first step is digitization, which is the shift from manual processes to a digital one. For example, digitizing can occur when shifting from a paper performance record into a digital record. The next step is digitalization, which involves becoming a digital-led organization. It means that we use digital tools for our daily operations, which in turn, creates a culture of technology in the business. An ideal scenario for digitalization would be the use of data and AI to leverage the insight that HR has on every process of HR. When the steps beforehand have been implemented, we can finally start the Digital transformation of  HR. What the transformation brings is self-evaluation that has been supported by the previous two steps.  We can now question which processes are needed at all, eliminating routine tasks that once held value  when our process was manual but now has no place in the digital age. This transformation also involves identifying problems that can be solved efficiently by using technology. 

Digital HR enables the use of data and analytics, futureproof recruitment, improves the employee experience, offers self-service tools to employees, and be competitive in a largely candidate-driven job market. After all those steps are implemented we arrive at the end of digital transformation, which  automates processes and reduces time spent on  repetitive tasks, maximizes employee experience, and uses the freed-up time to strategize and benefit the  bottom line.