For Partners/Directors, Staff, Contractors, Clients, Vendors, Former Employees, and Other Relevant Stakeholders of the Firm
The values of BDO in Indonesia regard the quality of the services we provide to clients, the professional relationships we maintain with stakeholders, the respect we show to our employees, and our adherence to professional, legal, regulatory, and statutory requirements as fundamental. To support these fundamental values, it is critical that everyone engaged with the Firm has the ability to communicate concerns that are important to the success and reputation of the Firm and the BDO Network.
In addition to this commitment, BDO in Indonesia has a professional requirement to comply with applicable laws and regulations, professional standards, including ISQM 1 where applicable, the principles of the Code of Ethics issued by the International Ethics Standards Board for Accountants (“IESBA”), and applicable internal and BDO Network policies. In accordance with these requirements, Partners/Directors, Staff, contractors, clients, vendors, former employees, and other relevant stakeholders of the Firm are encouraged to report any concerns involving the Firm, its Partners/Directors and Staff, or activities that may be in breach of applicable laws, regulations, professional requirements, internal policies, BDO Network policies, or generally accepted standards of ethical and professional behavior.
BDO in Indonesia is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. BDO is the brand name for the BDO network and for each of the BDO Member Firms.
For the purpose of this page, a Breach refers to any act or omission that constitutes a violation of applicable laws or regulations, the Firm’s internal policies or Code of Conduct, or generally accepted standards of ethical and professional behavior, including any unlawful act, misconduct, or failure to fulfil a legal or contractual obligation.
Individuals who raise concerns in good faith will be protected from retaliation, and reports will be handled through established processes for review, investigation, and resolution. These measures support the Firm’s commitment to ethical conduct, accountability, and compliance with applicable laws, regulations, professional requirements, internal policies, and BDO Network policies.
How to Speak Up
If you have a complaint, dispute, or concern involving the Firm, its Partners/Directors, Staff, contractors, or activities, you are encouraged to bring the matter to our attention.
The Speaking Up Compliance Committee will treat reports confidentially and will protect the identity of the reporter to the extent reasonably practicable, subject to applicable laws, regulations, professional requirements, and the need to properly review, investigate, or resolve the matter. Where a reporter wishes to remain anonymous, the Firm will respect this preference to the extent possible. However, confidentiality protection may be affected if the reporter chooses to disclose or publish their own identity.
Reports may be submitted through the following dedicated communication channels:
To: BDO in Indonesia Compliance
Prudential Tower, 17th Floor
Jl. Jenderal Sudirman Kav. 79
Jakarta 12910, Indonesia
The Speaking Up Compliance Committee may contact the reporter to acknowledge receipt, request clarification, confirm whether the report contains sufficient initial information, or provide status updates where appropriate.